Free Express Shipping
IDHERE Website provides free international shipping (except for Remote Area Surcharge) for all hair products. But accessories with extra items like satin bonnet, elastic band, etc can not be shipped alone except with hair parcels.
Processing Time: 1-3 days
NOTE: If you need to specify the shipping carrier, pls leave a comment or contact customer service to do.
Customs &Taxes
Orders shipped may be subject to duties and taxes that are levied when your parcel arrives in your country. Orders will be declared as “Synthetic Hair” or “Sample” with a very lower value to help avoid taxes. Orders shipped to countries out of the United States may have taxes or duties with a random inspection. If you have any questions, please contact our customer service. Please do not directly reject or return. Any charges incurred for rejection or return shall be by customers.
*IDHERE is NOT responsible for any duties and taxes. Please contact the local customs office on your side for more information regarding customs policies.
Sign for Delivery
It is strongly recommended for you Sign For Delivery. We ship to the correct address you left for your order but we won't be responsible for the loss caused by your authorization to leave the parcel in front of the door, courtyard or any place else.
Pls contact us WITHIN ONE WEEK since the package shows delivered if you didn't receive it, the shipping company does not accept investigation requests for packages delivered over one week.